Frequently Asked Questions

Everything you need to know about your new favorite sofa.

How long does delivery take for my sofa?

Standard delivery typically takes between 7 to 14 business days. For items marked as 'In Stock', we offer an express 2-man delivery service that can reach you within 3-5 working days.

What is your return policy?

We offer a 14-day peace of mind return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund, minus any applicable collection fees.

Do you offer financing options?

Yes, we provide flexible payment plans including 0% APR interest-free credit and 'Buy Now, Pay Later' options through our partner providers at checkout.

Are your sofas covered by a warranty?

Every sofa from Lovesofas comes with a comprehensive 12-month manufacturer's warranty covering structural defects and craftsmanship to ensure your long-term comfort.

Can I request fabric samples before I buy?

Absolutely. You can order up to 6 free fabric swatches through our website to help you match the color and texture to your home decor before making a final decision.

Will the delivery team assemble my sofa?

Our premium delivery service includes room-of-choice placement and basic assembly, such as attaching feet and clicking modular sections together, so your sofa is ready to use immediately.